Overview
At LayerSocket, we strive to ensure your satisfaction with every purchase of our devices. However, we understand that situations may arise where a return or refund is necessary. Please review our policy below:
Returns
If you received your device in good condition but decide to return it for any reason, you may do so within 21 business days of receipt. The product must be in its original packaging and in the same condition as when you received it.
Refunds
Once we have received your returned item and verified that it is undamaged, we will initiate a refund to the specified payment method. Please note that depending on your payment provider, it may take some time for the refunded amount to appear in your account.
Damaged or Defective Products: If your device arrives damaged or defective, please contact us immediately. We will arrange for a replacement to be sent to you as soon as possible at no extra cost.
Shipping Costs: Please note that shipping costs to return the product are the responsibility of the customer, unless the return is due to our error or a defective product.
Contact Us: If you have any questions about our return and refund policy or need assistance with returns, please feel free to contact our customer service team at [email protected]
By purchasing a device from LayerSocket, you agree to abide by the terms of this Returns and Refund Policy.
LayerSocket reserves the right to update or change this policy at any time without prior notice. Any changes will take effect immediately upon posting on the website.